Contact Us

Effective Date: September 1, 2026 Last Updated: September 1, 2026

We value your feedback, questions, and inquiries at vloragem.com. Whether you need assistance with an ongoing order, require guidance on product care, or wish to inquire about our return and shipping procedures, our dedicated customer support team is here to help.

Customer Service Email: service@vloragem.com Business Website: https://vloragem.com

Support Hours: Monday through Friday: 9:00 AM - 6:00 PM PDT Saturday and Sunday: Closed

We make every effort to respond to all customer inquiries within 24 to 48 business hours. When contacting us regarding an existing order, please include your full name, order number, and the email address used during checkout to expedite our response time and assist you more efficiently.

Customer Service Hotline：+852 2795 8476
Customer Service Email：service@vloragem.com
Hotline Service Hours： PDT 9AM-6PM